Gas Log Installation & Repair
Gas Logs That Actually Light — And Actually Get Fixed Right. Whether you’re installing your first set or your pilot light won’t stay lit, Delta T handles gas logs the same way we handle everything else: honestly, and without trying to sell you something you don’t need.
Here's a Quick Guide to Troubleshooting
"My gas logs won't light"
A pilot that won’t stay lit is almost always one of three things: a dirty thermocouple, a weak pilot flame, or a gas supply issue. None of those require a new unit — they require someone who’ll actually diagnose it instead of quoting you a replacement on sight.
"Gas logs smell like gas"
If you’re smelling gas, that’s not a “wait and see” situation — turn off the valve and call us. Most of the time it’s a loose fitting or a valve that needs resealing, not a reason to panic or a reason to replace the whole system.
"Gas fireplace won't turn off" / "won't turn on with remote"
Usually a signal or valve issue, sometimes a battery in the receiver nobody thought to check. We’ll tell you which one it actually is before we touch anything.
"How much does gas log installation cost?"
It depends on your fireplace, your logs, and whether you need new gas line work — and we’ll walk you through exactly what you’re paying for, not a padded estimate designed to hit a sales target.
The Big Guys vs Delta T NC
We're the Southerner's Choice
Big HVAC
Delta T NC
Who shows Up
A salesperson focused on Quotas
Keith, or a tech trained by Keith
How they get paid
Commission on what they sell you
No commission - ever
Default recommendation
Replace the Unit - Regardless
Fix it, if fixing it is the right call
Diagnosis
Comes with a Sales Pitch
Comes with an honest explination
Secon Opinions
Discourage
Encourage - want you to feel good about your decision
Trust Signals that Matter
You can count on us to do the job right – at a great price
Real Google Reviews
customers consistently mention the same things: honesty, fair pricing, and a technician who explained what was actually wrong.
No Commission Model
nobody on our team makes more money by upselling you.
Second opinions welcome
if another company already quoted you a full replacement, let us take a look first.
Headline: Gas Logs Are Simple — Until Someone Makes Them Complicated
Gas log repairs and installations aren't mysterious. They don't need a hard sell, and they definitely don't need someone talking you into a full replacement over a part that costs a few dollars. That's the whole reason Delta T exists — technicians who tell you what's true, not what's profitable.